Issue: The Vacuum Vending Machines are showing SOLD OUT but have detail kits loaded in them are sometimes caused by a stuck rod or blockage in the vending machine.
Items needed:
- None
Procedure:
1. Unlock the vending machine and open it up.
2. Check to see if the top shelf dropped. If not dropped, skip to step 3. If it is dropped, lift it up until it clicks, and the display should read correctly again.
3. Unplug the plug circled below. If it continues to read sold out, try power cycling the 24VAC plug to the left. If that does not work the board needs to be replaced.
4. Loosen the 3 bolts, but DO NOT REMOVE THEM. After loosening the 3 bolts, lift up and pull the mechanism out (you may need to finagle the mechanism out. Just remember to be careful and don’t force it).
5. Check to see if the blue plastic piece is off-center. The flat part should be right in line with the black switch underneath it. The picture shows one that is in the wrong place.
6. If the blue piece is not in the downward position power cycle the vending machine. Watch to see if the motor moves by itself and resets. If it does, continue to step 7. If it does not, the coin mechanism will need to be replaced. Contact the vendor for a replacement.
7. If it does return to the home position, check the rubber cap pictured below. If the hole is punched off-center and the rubber is touching the main motor shaft we will need to get a utility knife and widen the hole so it does not touch the motor shaft.
BAD
GOOD
8. If the hole is punched correctly please double-check the wiring pictured below. Make sure the site's wiring matches up.
9. If everything above matches up and sold out keeps happening, please contact Chip Kent from Laurel Metals at (888) 528-7358 and explain the steps you’ve taken and exactly what you see happening.
If the issue persists or if you need further assistance, please contact Equipment Support at 616-795-4892 or Support@TommyCarWash.com