Customer calls and has issues where they are only able to connect 1 iPad at a time without it logging the other iPad off.
When this happens first verify, they have RD client usernames setup properly ie: View1 and View2 and View 3. We do not want any RD applications to use the same username. After verifying that if problem still exist re install “UniversalTermsrvPatch_20090425”
Open my computer and go to the “CCS” folder
Open “HMI-Server Setup-Files” folder
Open “UniversalTermsrvPatch_20090425” folder
If this is the problem, you will notice it says under “patched” “no”